A Licensed Septic Tech and Plumber, Based in Ooltewah

We do the work ourselves, with our own equipment. That is the whole reason the plumbing and septic sides sit under one roof here: most companies around Chattanooga are plumbing-first and hand septic off to a third party, which turns one problem into two schedules and two invoices. If a job ever needed a trade we do not hold — electrical on a pump panel, for instance — we would tell you that up front rather than quietly marking up somebody else’s work.

Ask for the license number and verify it yourself rather than taking a logo on a truck at face value. Tennessee licenses are searchable through the state, and Georgia work falls under Georgia requirements — the two are separate, so a contractor licensed in one is not automatically licensed in the other. Ask for a certificate of insurance too, sent directly from the insurer rather than a photo of a card. Anyone who hesitates at either request has told you something useful.

You call us and we come back. Nothing about that requires a form or a claim process. We would rather return once for free than have a repair we did become the reason somebody warns their neighbors off us — in a market this size, that arithmetic is not complicated. Parts carry whatever the manufacturer offers, and we tell you what that is at the estimate instead of after a failure.

The work costs what the work costs. What distance changes is scheduling rather than price — the close-in areas around Ooltewah, Collegedale, Apison and McDonald we reach the same day or the next, while the rural counties get grouped into scheduled runs so the drive makes sense for everyone. We say which of those your address falls into on the phone, before you have committed to anything.

Because licensed septic capability is genuinely scarce once you get past the metro edge, and a large share of our calls open with some version of "nobody else would come this far." Plumbing alone would not justify the drive. Septic does, and since we are on the property anyway, the plumbing inside the house gets handled on the same visit. That is the whole business model, and it is why the rural counties are routine for us rather than an exception.